We are committed to a level of service that is nothing short of excellent.Reach out to us via email or online chat - you'll talk to a real human, not a call forwarding service.

Not happy with the product you received? We're here to help! 

Did FedEx destroy your package? We're on it! 

Our core idea isn't “Be perfect 100% of the time”, but instead, “Be there and be accountable 100% of the time”.

If you have any questions or concerns, please do not hesitate to contact us. Usually, our customer service will respond within 24 hours (Monday to Saturday).

We would love to hear from you, contact us on:

Email：[email protected]

Business Information: 

Company Name: Bin Estrella GmbH

Company Number:064110000

Company Address:Pallaswiesenstraβe 180,64293 Darmstadt’ Germany